Round Frame Reading Glasses Women Ultralight Presbyopic Eyeglasses Blue Light Blocking Hyperopia Eyewear Diopter +1.5 To +3.5
Free Shipping Now For Over US$49.99
Free Shipping Now For Over US$49.99
Free Shipping Now For Over US$49.99
Free Shipping Now For Over US$49.99
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Customer Reivew:
A Complete Nightmare: Scammed, Ignored, and Hung Up On 😡
I'm writing this to warn anyone about my experience. Trying to resolve a simple issue turned into a complete nightmare, and I felt I had to share my story and the conversation that led to it. My final conclusion is this: Shop elsewhere. Terrible company to purchase from if you have any issues with your glasses. They will gladly take your money but when it time for them to fix the issue it seems impossible. The business is pretty much fully automated. When you finally get In touch with someone in India. They are extremely rude and will end the call when they think it needs to be ended. They can careless .why ? Because theres no one eles to talk too in order to file a complaint. I will never do business with glassesusa again. It’s feel like your being scammed. That feeling of no way to get help. That feeling is precisely why I felt compelled to call them one last time.
Customer: I need to speak to a manager. I’ve been hung up on twice, and my glasses are defective. This is my last attempt before I file a chargeback. It feels like I've been completely scammed.
CS Rep: I am very sorry to hear about your experience, sir. My name is Alex, and I can help you. Please let me pull up your order details. I assure you, I will not end this call until we find a solution.
Customer: That's what the last person said. My issue is simple: the frame is broken. I just need it fixed or replaced, but no one seems to be able to do anything but transfer me until the call drops.
CS Rep: I understand your frustration, and that is unacceptable. I see the issue noted on your account. I have been authorized to process a free, expedited replacement for you right now. There will be no charge.
Customer: A free replacement? Fine. I'll give you one last chance to make this right. You have my address. Just get it done.
CS Rep: I have just placed the order. You will receive an email confirmation within the next 15 minutes. Again, I sincerely apologize for the frustration we have caused you.
The reason I left this review on the website is to hopefully prevent others from falling into the same trap.
But Then, Faith Restored: How One Company Turned a Nightmare into a Dream ✨
My screen time has become so much more comfortable, and I've honestly never received so many compliments on my glasses! It's such a relief to finally find a pair that feels as good as it looks. For all of you who have been asking, the secret to my newfound eye comfort and style are these incredible Chic Blue-Light-Blocking Reading Glasses. They are feather-light and have made staring at my computer all day a breeze. If you’re tired of sacrificing style for comfort, you absolutely have to see these for yourself. I have to admit, I was incredibly hesitant to buy glasses online again. My last experience with another company was a total nightmare. 😤 It felt like I was scammed; they took my money, sent a defective product, and their customer service was a labyrinth of unhelpful automated systems and rude representatives who would just hang up. I was left with a broken pair of glasses and a feeling of complete helplessness. ðŸ˜
So when I needed a new pair, I almost just went to a local store. But then, a friend mentioned Mozaer.com. I was skeptical, to say the least, but I decided to browse their site, figuring I had nothing to lose. The sheer variety and the positive testimonials I saw made me think… maybe not all online eyewear stores are the same? 🤔
I'm so glad I gave them a shot. My experience mirrors what another happy customer wrote: "Love Mozaer.com, great glasses and great customer service !"
And they were right! The entire process was seamless from start to finish. The website was so easy to navigate, and finding the perfect pair of female reading glasses was a breeze. The quality of the frames I received is fantastic—sturdy, stylish, and exactly as described. They arrived promptly, and the price was incredibly reasonable. What a breath of fresh air! ✨ It's just a completely different level of service and quality. Mozaer.com has truly restored my faith in buying glasses online. 😃
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